Delivery

MAINLAND UK

FREE delivery on orders over £50.

Delivery for orders under £50:  £5.00

Dispatch Information:

Dispatch Days: Our dispatch days are Monday – Friday, excluding Bank Holidays, and deliveries are normally made on working days.

Dispatch Timing: We aim to dispatch orders on the same day if ordered before 12:30pm (Mon- Fri) and use a DPD Next (working) Day delivery service*. However, as each of our duvets, pillows and mattress toppers is individually handcrafted by our seamstresses in Devon, please bear in mind that during peak or busy periods, there may be a slight delay in the dispatch of your order.

*Please note: There are some areas within the UK where the actual delivery time will take longer (usually 2 - 3 days from dispatch). These include Northern Ireland, Scottish Islands, Scottish Highlands, Isle of Man, Isles of Scilly, Shetland and Channel Islands.

Bespoke Products: Bespoke products usually take no more than 2 weeks but timings will be given at the time of ordering.

Should the need arise, we reserve the right to select our carriers and /or third-party delivery services at our discretion to ensure timely and secure delivery of our products. This policy helps us maintain our commitment to service quality and efficiency. 

MAINLAND EUROPE & REST OF WORLD

Please contact us with regards to orders for delivery outside of the UK.