UK MAINLAND DELIVERIES
FREE delivery on orders over £50.
Delivery for orders under £50: £5.00
Dispatch Information:
Dispatch Days: Our dispatch days are Monday – Friday, excluding Bank Holidays, and deliveries are normally made on working days.
Dispatch Timing: We aim to dispatch orders on the same day if ordered before 12:30pm (Mon- Fri) and use a DPD Next (working) Day delivery service*. However, as each of our duvets, pillows and mattress toppers is individually handcrafted by our seamstresses in Devon, please bear in mind that during peak or busy periods, there may be a slight delay in the dispatch of your order.
*Please note: There are some areas within the UK where the actual delivery time will take longer (usually 2 - 3 days from dispatch). These include Northern Ireland, Scottish Islands, Scottish Highlands, Isle of Man, Isles of Scilly, Shetland and Channel Islands.
Bespoke Products: Bespoke products usually take no more than 2 weeks but timings will be given at the time of ordering.
Should the need arise, we reserve the right to select our carriers and /or third-party delivery services at our discretion to ensure timely and secure delivery of our products. This policy helps us maintain our commitment to service quality and efficiency.
CHRISTMAS & NEW YEAR HOLIDAYS
We will be closed fom 24th December - 28th December 2025 (inclusive) and so our last date for pre-Christmas dispatches will be 23rd December 2025.
A small Devon Duvets team will be available for responding to enquiries via telephone and email on Monday 29th and Tuesday 30th December, with a limited dispatch service.
We will then be closed from 31st December 2025 to 4th January 2026 (inclusive), returning on Monday 5th January 2026, ready to start crafting our luxurious duvets, toppers and pillows.
We wish all our customers a Merry Christmas and a Happy New Year and would like to thank you for your support in 2025!
MAINLAND EUROPE & REST OF WORLD
Please contact us for further information.